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Beijing eTours Terms and Conditions
Beijing eTours provides off-line and on-site payment for China travel package booking and the event management service. For more information on Reservation, Payment, Terms and Conditions, please check the following points:

Reservation:
1. Phone Booking: You are welcome to call us at 00 86 10 67160201 ext 1010 or 1019 for travel enquiry or tour booking. After working hours or on the weekends, please dial: 0086 13520598855 or 13901312027
2. Email Booking: Please send your request via email to beijing@etours.cn. Our real trip advisors will have your booking confirmed no more than 1 working day.
3. On-line Booking: You may fill in the Quick Booking or Equiry Form to book your travel package. One of our real trip advisors will reply to you within 24 hours and handle the land travel for the tour products you have selected from our website.
4. Off-line Booking: After visiting our website, you may just send us an email stating your special request. One of our trip adviors will reply to you within 24 hours and design for you the customized tour.
Remark: Beijing eTours will usually have your booking confirmed no more than 1 working day. When your booking is confirmed, you will get a confirmation email or call from us, which includes the confirmed flights, hotels, and detailed itinerary and way of payment.

Way of Payment:
Please selec the payment methods below:
1.Cash payment upon arrival
Cash payment is either used for small amount of money to cover your tour expense or pay the balance upon arrival in Beijing China. We don't suggest you pay large amount of money by cash upon arrival.
2.Credit card payment prior to your arrival
Credit card payment prior to your arrival is requested either to pay for the deposit or for the total tour expenses before your arrival in Beijing China.
3. Credit card payment upon your arrival
Credit card payment is used either to pay for the balance or for the total tour expenses upon your arrival in Beijing China
4.Wire Transfer
For the big amount of tour expense, please first wire some amount of money as a deposit or total amount of tour expense to our bank account 20-60 days prior to your arrival in China. For exact payment time and amount, please consult our trip advisors.
Remark: For the final way of payment and amount to be paid, please consult our trip advisors.
5.Online payment via PayPal:
PayPalIf you don't want to pay us directly by credti car, PayPal is the preferred way to send secure payments on China eTours Travel Service. You can use Visa, MasterCard and American Express credit cards, bank accounts, buyer credit or account balances to checkout your payment easy and fast. Detailed information on how to use Paypal.

Very Important Notice:

1. All the prices for the tours on our website are quoted in USD based on the exchange rate between USD and RMB: 1 USD = 7 RMB. So if you either pay by credit card or RMB cash, you are kindly reminded that you will be charged 7 RMB for 1 USD for all the amount paid. Thanks for your kind understanding. If you would like to pay Euro instead of USD, you are kindly reminded of the the exchange rate on our website between Euro and RMB: 1 Euro = 10 RMB, on which all the prices are quoted.
2. All the tour rates listed on Beijing eTours are valid from March, 2009 to March, 2010.

Cancellation Policy:
Tour cost is quoted for one traveler based on two sharing room, economic class domestic flight, all land transfers within China, luggage handling, hotels, three meals a day ( or upon your request ), sightseeing, tour guide service. You can also disregard full package tours and choose whatever travel items you need. We can quote the tours you realy want. Usually travel insurance is not covered in our quotations. If you want to share one room by yourself, please pay single supplement.

Quotation Policy:
Tour cost is quoted for one traveler based on two sharing room, economic class domestic flight, all land transfers within China, luggage handling, hotels, three meals a day ( or upon your request ), sightseeing, tour guide service. You can also disregard full package tours and choose whatever travel items you need. We can quote the tours you realy want. Usually travel insurance is not covered in our quotations. If you want to share one room by yourself, please pay single supplement.

Individual travel and Group travel:
The prices for Individual and Group price varies along with the amount of total tourists: 1 person; 2-5 persons: 6-9 persons; Group price is only for tourists over 10.

Liability Policy:
Beijing eTours purchase air and land transportation, hotel, restaurant and other travel services from independent suppliers which are not under its control. So will not be responsible for any liabilities for death, injury, luggage loss and damage or any other loss that may occur because any act or omission of such supplier.

Itinerary Change:
Itinerary Change to the confirmed itinerary may happen because of traffic,weather, or any other conditions not under our control such as war, strike,fire, acts of government, riot, etc. We will do our best to make sure that all the travel will be similar. can substitute the itinerary upon your agreement.

Hotels:
The listed Hotels will be used according to the confirmed travel plan. When the confirmed hotels are not available, can replace the hotels with the same standard upon your agreement.

Transportation and Restaurants:
The cars,vans or coaches for the land transportation should be in good shape with A/C. All restaurants should be tidy and clean.

Tour Guides:
All local tour guides must be licensed, who have got a 4-year college degree and have minimum 2-year's tour guide experience.

Travel agency'liability insurance:
Beijing eTours offers their clients the travel agency'liability insurance. The travel agency liability insurance refers to the compensation offered to the travel agency by the insurance company because of travel agency's negligence or the error which has caused harm and damage to their clients. The travel agency liability insurance and the traveling accident insurance ( personal insurance ) are different. The travel agency liability insurance belongs to the liability insurance category, but the tourist own persoanl travel insurance belongs to individual accident insurance."the travel agency liability insurance" mainly aims at the tourist loss and the injury caused by the travel agency responsibility, except by the force majeure, like the earthquake, the Tsunami and so on natural disaster bringing damage to tourist person and property, damage, which are not in its responsibility scope. Tourists suffering from the loss or the harm caused by their own diseases, or tourist individual errors, is also not in "travel agency liability insurance" in payment scope.

Your personal accident insurance:
We suggests you purchase your personal accident insurance from your native country before you leave for China. The individual purchased travel insurance is different from the travel agency liability insurance we offer to you. So long as individual insurance's traveling accident insurance is the contract about insurance risk, regardless of as a result of travel agency's responsibility, individual error. Therefore the tourist must protects oneself to apply for personal accident insurance. If you want to entrust to purchase your traveling accident insurance in Beijing for you, please inform us well in advance. Please pay the insurance premium by yourself. Thanks for your cooperation

Arbitration Agreement:
Any problem or claim relative to your travel shall be solved only in Beijing, China, on the basis of the terms in English.


Questions & Answers:
Here is only for Questions and Answers. ( For anyone who wants to have an enquiry or tour booking, please fill in our Online Enquiry. )
*Name:      Country: No more than 2,000 characters, please.


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Beijing eTours
Email: chinatour@etours.cn
Tel: (+86) 10 67160201 ext 1013, 1019
Fax: (+86) 10 67160150 67160130
Add: 2001-1-1,Linghangguoji,?Guangqumen, Dongcheng Dist, Beijing, China
License No.L-BJ-01220
For any questions or suggestions, please Contact Us
Office Hours: 9:00-18:00 ( GMT+0800 ) Monday - Saturday
Dear Reina,
I'm writing to thank you for giving us a great Beijing tour escorted by Sophia Xie. She is such a thoughtful, helpful and experienced Beijing tour guide. She has certainly made our Beijing tour a very fruitful and enjoyable experience. She is certainly a great asset to your tour company. I have recommended the Beijing travel service ( eTours ) to many of my family members and friends...
Yours truly,
Elizabeth Lau, A
How to Book a Tour
Step 1: Choose a tour
Step 2: Submit your inquiry
Step 3: Itinerary with a quote
Step 4: Modified itinerary
Step 5: Confirmation & Deposit
Step 6: Final Payment
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E-mail: chinatour@etours.cn
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